Hello 👋

Welcome to another week — and another opportunity to grow into a strong, confident DevOps, Infrastructure, or Platform Engineer.

Today’s issue is brought to you by The Engineering Ladder — where we share practical, career-shaping lessons in DevOps and Software Engineering to help you level up with clarity and direction.

💡 PS: Before we dive into today’s topic, I want to quickly share something important with you…

If you’ve been following The Engineering Ladder, you already know one thing I believe deeply:

👉 Real tech careers are built on evidence, not just interest.

That belief is exactly why we built CloudOps Academy.

CloudOps Academy is a hands-on training program for DevOps Engineers, Infrastructure Engineers, and Platform Engineers who want more than theory.
We focus on helping engineers build real systems, understand how production environments work, and gain the confidence to perform in real roles — not just pass interviews.

At CloudOps Academy, you don’t just “learn tools.”
You learn how to:
✅ Design and operate real cloud infrastructure
✅ Work with Docker, CI/CD, monitoring, and automation the way teams do in production
✅ Think like a reliability-focused engineer, not just a script writer
✅ Build projects you can confidently explain in interviews
✅ Grow from uncertainty to clarity with structured guidance and mentorship

Our goal is simple:
to help you become job-ready, confident, and credible as an engineer.

If you’re serious about building a strong DevOps or Cloud career — and you want guidance from engineers who are actively working in the field — we’d love to talk.

📞 Phone: +237 653 583 000
📧 Email: [email protected]

No pressure.
Just clarity on whether CloudOps Academy is the right next step for you.

Now, let’s get into today’s lesson 👇

When people hear “DevOps engineer,” they often imagine a straight path.

Computer science degree.
Junior developer role.
Cloud certifications.
Promotion.

But that’s not how it usually happens.

One of the most impressive transitions I’ve seen didn’t start with a DevOps role at all.
It started at the help desk.

Tickets.
Password resets.
User complaints.
Long days.

And a quiet question in the back of her mind:

What changed wasn’t luck.
It was intentional learning.

Instead of treating the help desk as a dead end, she treated it as a classroom.

Every ticket became a learning opportunity:

She stopped seeing problems as interruptions — and started seeing them as signals.

Here’s what her 18-month transition actually looked like.

Phase 1: Strong Foundations (Months 1–4)
She doubled down on:

No shortcuts. No rushing.

She learned:

She didn’t just “learn.”
She built small systems and broke them on purpose.

This is where things clicked.

CI/CD pipelines.
Monitoring and logging.
Basic infrastructure as code.

She documented everything:

That documentation later became interview gold.

By now, her skills had grown — but so had her clarity.

She could explain:

She wasn’t guessing anymore.
She was reasoning.

That’s when the DevOps interviews started turning into real conversations.

The jump from help desk to DevOps isn’t about escaping “low-level work.”

It’s about understanding systems end to end.

Help desk gives you exposure.
DevOps gives you responsibility.

The bridge between them is:
• fundamentals
• real projects
• documentation
• clear communication

If you’re in a support or junior role today:

Growth doesn’t come from where you start.
It comes from how intentionally you move.

Every DevOps engineer you admire once had a “before” chapter.

The difference is that they didn’t wait to be chosen.
They prepared until the next step couldn’t ignore them.

PS:
At CloudOps Academy, we help engineers make this exact transition — from uncertainty to clarity — through hands-on training, real systems, and structured mentorship.

If you’re ready to move beyond theory and start building real DevOps skills, reach out:
📞 +237 653 583 000
📧 [email protected]